TERMS AND CONDITIONS

LEGAL NOTICE

This document contains the Terms and Conditions governing the use of this website www.roomin.es (from now the Web) and domiciled in street Robí, Local 2-4-6 - 08012 Barcelona. Roomin® is a registered under the name of entertainment services and cultural activities, education and training brand.

For the purposes of communication and user notifications to the Web, e-mail address is: escape(@)roomin.es (from 12:00 to 14:00 and from 16:30 to 20:30 from Tuesday to Sunday).

SERVICES

Roomin® is specialized in creating games exhaust for individual and/or collective people and offers group dynamics to business enterprises of all kinds. The services offered are: Conducting group dynamics with intelligence and strategy games and everything related to the escape games.

INTELLECTUAL PROPERTY

Roomin® owns the website and owner all of the intellectual rights of this page and the contents thereof and ownership of the domain name.

The entirety of this website: text, images, articles, logos, graphics, drawings, photographs, buttons, software files, as well as the structure and presentation of content, is protected by the Spanish laws on intellectual and industrial property.

The rights of intellectual property of the web pages that the website redirects Roomin® and ownership of content and domain names of these correspond to its owner.

The total or partial reproduction of this website and any of it’s contents without the express written permission of the site owner is strictly prohibited.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing, in any case requires the prior written consent by the management of the Web. Any unauthorized use by Roomin® will be considered a serious breach of the rights of intellectual property of the author.

DATA PROTECTION

1. DATA OF THE RESPONSIBLE OF THE TREATMENT
Business Name: Roomin® (hereinafter, the "Company" or the "Responsible"). - Address: Carrer Robí, 2-4-6- local- 08012 of Barcelona - Telephone: 931744573 - Email Data protection: lopd(@)roomin.es
By entering The Web (www.roomin.es) the user accepts that their personal data are incorporated into an automated file:
1.1. Applicable regulations
Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016/679 of the European Parliament and the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and repealing Directive 95/46 / EC (General Data Protection Regulation), and in what does not contradict the aforementioned Regulation, as provided in the legislative framework Spanish in the field of Protection of Personal Data.
By providing us with your data, you declare that you have read and understood this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms expressed herein.
The Company may modify this Privacy Policy to adapt it to new legislation, jurisprudence or interpretation of the Spanish Agency for Data Protection. These privacy conditions may be complemented by the Legal Notice, Cookies Policy and the General Conditions that, where appropriate, are collected for certain products or services, if such access involves any specialty in terms of protection of personal data.
1.2. Delegate of Data Protection
The company does not have a Data Protection Delegate.
2. PURPOSE OF THE PROCESSING OF PERSONAL DATA
The treatment we perform of your personal data responds to the following purposes:
- Provide information related to the products and services offered by our company and detailed in this web site.
- Make the contracting of our services by accepting the corresponding budget / order and / or signing a commercial contract.
- Send you by email and / or postal news and news about our entity, as well as updates to our catalog of products and services.
2.1. Period of Conservation of your data
We will keep your personal data from the moment you give your consent until you revoke it or request the limitation of the treatment. In such cases, we will keep your data blocked during the legally required deadlines.
3. LEGITIMATION AND DATA COLLECTED
The legitimacy for the processing of your data is the express consent granted by means of a positive and affirmative act (fill in the corresponding form and check the acceptance box of this policy) when you provide us with your personal data.
3.1. Consent to process your data
When filling in the forms, check the box "I accept having read the Legal Notice and the Privacy Policy" and click to send the data, or when sending emails to the Company through the accounts enabled for this purpose, the User states that read and expressly accept this privacy policy, and grant your unequivocal and express consent to the processing of your personal data in accordance with the purposes indicated.
3.2. Data categories
The data collected refers to the category of identifying data, such as: Name and Surname, Telephone, Postal Address, Company, Email, ID / CIF and the IP address from where you access the data collection form.
4. SECURITY MEASURES
Within our commitment to guarantee the security and confidentiality of your personal data, we inform you that the necessary technical and organizational measures have been adopted to guarantee the security of personal data and to prevent their alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed, according to Art. 32 of the RGPD EU 679/2016.
In any case, the user will be responsible for the veracity of the data provided at the time of sending his request for information. In accordance with current regulations on the protection of personal data, the owner of the file undertakes to comply with the obligation of professional secrecy regarding these data and the duty to keep them, guaranteeing their confidentiality, and adopting, in their case, the appropriate technical measures to avoid any alteration, misuse and unauthorized access.
5. ASSIGNMENT OF DATA
There are no data transfers or international transfers of your data to any company, and they will not be available to third parties at any time, except for those authorized by tax, commercial and telecommunications legislation, as well as in those cases in which judicial authority requires us.
6. USER RIGHTS
Any interested party has the right to obtain confirmation about whether we are treating personal data concerning him, or not. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. For reasons related to their particular situation, the interested parties may object to the treatment of their data. The Data Controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
In accordance with current legislation you have the following rights: right to request access to your personal data, right to request rectification or deletion, right to request limitation of your treatment, right to object to treatment, right to portability of data and likewise, to revoke the consent granted.
6.1. How to exercise my rights?
To exercise their rights, you must contact the person in charge, requesting the corresponding form for the exercise of the chosen right. Optionally, you can go to the competent Control Authority to obtain additional information about your rights. The contact information for the exercise of your rights is the electronic mail: lopd(@)roomin.es. Remember to accompany a copy of a document that allows us to identify you or the user's ID, the email you provided to the Web and the user's signature.
7. CONSENT TO SUBMIT ELECTRONIC COMMUNICATIONS

WEB FOR ADULTS

To register and request services of Roomin® the user must be at least 18 years old and have the legal capacity to accept the Terms and Conditions.

LIMITATION OF RESPONSABILITY 

Any person accessing this site assumes the role of user commitment to the observance and enforcement set forth herein, as well as any other law that may apply .

Roomin® reserves the right to change any information that may appear on the website without any forewarning or to inform users of such changes, meaning enough to publish them on the website.

Roomin® is not responsible for the contents of the web pages that redirects its website nor for any breaches of regulations at all times that these pages may incur. From the customer 's web site may be redirected to another content websites. Since Roomin® can not always control the content posted by another people on their websites, it does not assume any responsibility for such content. In any case, Roomin® immediately proceed to remove any content that could violate national or international law, morality or public order, proceeding the immediate withdrawal of the redirect to the web site and informing the competent authorities of the content in question.

Roomin® is not responsible for the content and information stored, like forums, chat 's, blogs, comments, social media or any other means that another person independently publish content on page Roomin® website. However, Roomin® collaborates actively in the removal of all content that might affect or violate national or international law, another person rights or morals and public order. If the user considers that exists on the web site any content that could be susceptible to this classification, please immediately notify the site administrator.

This website has been reviewed and tested to work properly. In principle, you can ensure the proper operation 365 days a year, 24 hours a day. However, Roomin® not rule out the possibility of programming errors, or that arises due to force majeure, natural disasters, power outages, or similar circumstances make it impossible to access the website.

USE OF COOKIES (COOKIES POLICY)

Some sections of this website use cookies (small pieces of information that the server sends to the computer of the person accessing the page). The purpose of a cookie is to improve the service when the user returns to visit the website. When collecting information about your preferences the website can act individually when you reconnect, also help improve the website by identifying what are the most visited sections, which allows Roomin® improving their services.

You can set your browser to notify the application to install a cookie or to reject them completely. Accepting the cookie in no way gives Roomin® access to your computer or personal information.
Cookies are stored on the hard drive of your computer until you delete them. You can set your browser to alert you of the presence of cookies, or to reject them automatically. If you reject cookies you may still use the Website, although this may involve limiting the use of some of the services or prevent the proper functioning of the Website.

By accessing the website you will be notified of the presence accepting cookies use if you continue browsing the site.

PRICES

PRICES - MONDAY to THURSDAY (VAT included):

2 players = 50€  (25€/people)
3 players = 55€  (18,33€/people)
4 players = 60€  (15€/people)
5 players = 65€  (13€/people)

PRICES - FRIDAY to SUNDAY (VAT included):

2 players = 50€  (25€/people)
3 players = 60€  (20€/people)
4 players = 70€  (17,50€/people)
5 players = 75€  (15€/people)

For residents in EU VAT will be included in the price, in order to regulate and enforce the tax laws provided for in legislation which is applicable to it.

Roomin® reserves the right to apply discounts promotions, specific dates, or specific programs. These discounts may be subject to changes and modifications and applied for a specified time.

RESERVATIONS AND PAYMENTS

1. In paragraph Reserve a calendar shows days that can be selected, and the hours available. The days or hours not available will not be displayed on the website .

2. To book you need to log the email address and a password provided during registration or at the time of booking.

3. For a reservation successfully the user must select one of the available payment system, becoming effective if the cost of the service has been paid to the Supplier for payment processes established anywhere.

4. Roomin® accept payment by credit card or debit card (Visa, Visa Electron), and bank transfer. To protect the security of payment by credit card or debit card, we use secure payment systems. Sensitive payment details are transmitted directly and encrypted (SSL) to the financial institution. When making payment through secure payment gateway, the system automatically checks that the credit card is enabled for Secure Electronic Commerce. After connect with the bank issuing the same, which shall authorize the operation.

5. Transfer payments in the user assumes all costs or charges that your bank can include you (shipping and taxes).

6. In case of bank transfer, if payment is not deposited in the account Roomin® in 48 hours, the user will receive an email reminder that if payment is not received until midnight of the same day, the system will automatically cancel the booking.

7. For payment by credit card or debit card only supported: VISA, VISA Electron, MasterCard. American Express is not supported. The information you provide when making payment through this system are: name, card number, expiration date and verification code or security. 

8. Use a form of payment by credit card completely safe through the Virtual POS Banco Sabadell. At the checkout screen Virtual POS Banco Sabadell to enter data and credit card when confirming the virtual POS will be connected to the user's bank to enter your password / pin / code card to be shown Paypal payment confirmation.

9. All data user's credit card will only be processed in the Virtual POS Insurance Banco Sabadell, so Roomin® does not have access to them or stored in its database.

10. For the Virtual POS report for denial of the card, will automatically cancel the order.

11. The payment by Paypal account is not possible in our payment gateway, you must Select Product and other payment system.

12. Roomin® sends a confirmation email to the user, with the reservation data, this email is sent to the email address provided by the user during the registration process. If this email is not received, you must contact Roomin® sending an email to escape(@)roomin.es.

13. The confirmation email sending Roomin® has the character of Bond. Roomin® staff may request the printed voucher to enjoy the game at the time of entry. This bonus does not have a named person, so anyone in the group will submit its report and access the game.

14. Reservations 'last minute' are bookings made on the day of the game and can be paid by credit / debit card. If selects the method of payment by bank transfer with the reservation must send the bank receipt before you start the game and be confirmed, from 12:00 to 14:00 and from 16:30 to 20:30 from Tuesday to Sunday) by staff Roomin® at least 4 hours in advance.

15. The user can issue an invoice at any time from the web Roomin®, for which the user must enter their account and have entered their mandatory personal data in the system. The Owners are responsible for entering their data and should check their veracity.

16. The provider uses Triodos Bank (Sustainable banking), an independent European bank finances only companies that enhance the quality of life. Triodos Bank is an online bank that currently has no ATMs and no office to check in in person. For this reason, in the case of payment by bank transfer the user must always be done from an account on line.

VOUCHER

1. To make a gift voucher contact Roomin® e-mail escape(@)roomin.es.

2. Voucher has a shelf life of 2 months for booking from the date of purchase. In our calendar bookings are 2 months* view to choose game day.

* Two months available on the booking calendar may be altered at certain times of the year to provide better service. Periodically new free weeks on future bookings appear.

POLICY CHANGES AND CANCELLATIONS 

1. The user is not able to eliminate reservation at the booking calendar on the Web (in"My Reservation"). To do this you must inform staff or Roomin® usign the Booking form, phone or e-mail.

2. Changes or cancellation of a reservation must be made with 3 days (72 hours) in advance.

3. If User canceled more than 72 hours before departure before the reserved date, Roomin© must reimburse the amount of the fee paid by deducting -10% for cancellation expenses and bank charges at the user's expense. Which should indicate the bank account or last 4 digits of your bank card used in the purchase to make the payment.

4. If User canceled less than 72 hours and more than 48 hours in advance, before the reserved date, tuition reimbursement can not be claimed, however, Roomin® to generate another reservation for another date. For this case, please always contact Roomin® escape(@)roomin.es through mail (from 12:00 to 14:00 and from 16:30 to 20:30 from Tuesday to Sunday.).

5. If the user cancels the reservation less than 48 hours prior to the reserved date loses all rights to claim, may not solicit or refund of the fee or the possibility of a change of date.

6. A reservation may be canceled by the user via e-mail escape(@)roomin.es  (from 12:00 to 14:00 and from 16:30 to 20:30 from Tuesday to Sunday). If cancellation is entitled to reimbursement, and if done via mail, you must provide the following information: the reservation number, date and time, along with your name and a checking account to pay the amount.

7. If for technical or other type Roomin® can not provide its services, the reserves that are affected may have dates or current fees are reimbursed according to the desire of the user.

8. Roomin® sends a confirmation email to the user, with the reservation data, this email is sent to the email address provided by the user during the registration process. If this email is not received, you must contact Roomin® sending an email to escape(@)roomin.es.

9.Email confirmation sent Roomin® Bono has character. The staff/workers Roomin® can order the printed voucher to enjoy the game at the time of entry. This bonus does not have a named person, so anyone in the group will submit its report and access the game.

10. Reserves 'last minute' are bookings made on the day of the game and can be paid by credit / debit card. If selects the method of payment by bank transfer with the reservation must send the bank receipt before you start the game and be confirmed from 12:00 to 14:00 and from 16:30 to 20:30 from Tuesday to Sunday.) by staff Roomin® at least 2 hours in advance.

11. user can have an invoice via Web of Roomin®; for this the user must enter their account and provide the necessary data to the system at check obligartorios.

12. The provider uses Triodos Bank (Sustainable banking), an independent European bank finances only companies that enhance the quality of life. Triodos Bank is an online bank that currently has no ATMs and no office to check in in person. For this reason, in the case of payment by bank transfer the user must always be done from an account on line.

CONDITIONS OF PARTICIPATION

1. Everyone involved in the game at their own risk. Roomin® not responsible for any accidents that users may have during the game if they are due to user negligence, improper handling facilities, as well as the misuse of objects found in Roomin®.

Roomin® has a civil protection insurance to ensure any accident in its facilities for a maximum of 5 participants.

Two. Roomin® is an adult game therefore intended for people over 18. However, they can participate in Roomin© people between 14 and 17 provided they are accompanied by an adult.

3. Roomin® reserves the right of admission in these cases:

- It is forbidden to film or photograph inside the premises.

- It is forbidden to participate (porte or consumed) in the game under the influence of alcohol, drunk or any type of drugs or other psychotropic drugs or mind altering.

- Porte any object capable of causing harm to people or things.

- Lack of personal hygiene.

- Proven Rioters who manifest violent behavior and to cause or incite any disorder in the room.

April. Shall not be possible to start the game if there is a delay of 5 minutes compared to the reserved time. In this case, you can not change the game session or may claim a refund of the fare paid.

May. Maximum game length is one hour. It is possible to extend this time.

6. Roomin® reserves the right to request image rights to users, those images have been taken within its facilities. These images to hang in the web, social networks and for promotional use will be used.

7. If during the course of the game one of the users is indisposed, you must exit the game accompanied by other users until it is reset, the remaining users can continue playing. In case of accident or serious ailments staff Roomin® controlling the game can decide to stop it completely.